Refund policy
- View additional policies related to orders placed through this Site (such as order processing, shipping, and returns).
- Purchase Related Policies
The products and services available on the Site, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the products or services, or samples thereof, you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.
You may not use any robot, spider, other automatic device or manual process to monitor or copy the Sites or any content or information contained therein. You may not interfere or attempt to interfere in any manner with the proper functioning of the Sites. By participating in the Sites, you agree that you will not provide to Indie Lee & Co. or the Sites any viruses, worms, time bombs and/or other computer programming routines that are intended to damage, detrimentally interfere with, intercept or expropriate any system, data or information and you will not submit any content that may create liability for Indie Lee & Co.
- Return Policy
You can return your products to us for a refund or store credit within 30 days of order delivery. Return shipping costs (if applicable) are covered by the customer. To start a return, visit the Shipping & Returns page.
Subscriptions, Gift Cards, limited editions, and products purchased with a 40% or more discount are considered final sale and non-returnable.
We accept returns for products purchased at www.indielee.com. If you purchased our products from an authorized retailer, please contact them directly for assistance.
Authorized Amazon Reseller
To ensure that only authentic, high-quality products reach consumers, we partner exclusively with one Amazon seller, Front Row Group (FKA FortressBrand). If you purchased your Indie Lee product on Amazon and wish to return, please submit your return request via Amazon. If the item is not returnable via Amazon, we offer a 45-day Satisfaction Guarantee with proof of purchase from Front Row Group.